What an AI agent can do
Eight areas of work, for any business. Every agent we build runs under your business name, with its own number and email, separate from us and from every other client. You decide what it does on its own and what it brings to you.
Customer service
Calls and messages get answered, even while you’re busy or asleep.
An agent under your business name answers calls, email, texts and chat, 24/7, in the customer’s language, from your own business information.
What it does
- Says in its first sentence that it is an AI assistant for your business.
- Answers questions about hours, prices and services from information you’ve approved.
- Replies to email, texts and chat, and drafts a reply for you on anything unusual.
- Tells customers where their order, booking or repair stands.
- Sorts urgent from routine, and routes emergencies to you right away.
- Hears out a complaint, logs it and proposes a fix. Any refund or credit waits for you.
For illustration: At 11 pm someone calls a plumbing company because water is leaking. The assistant answers under the company’s name, says it is an AI assistant, recognizes the emergency and puts the call through to the owner.
It never gives medical, legal, immigration or tax advice, and never promises final prices. It collects the details and hands over to a person.
Appointments
More bookings, fewer no-shows.
It books, confirms, reminds and refills cancelled slots, straight in your calendar.
What it does
- Books during a call, chat or text, based on your real availability.
- Sends a confirmation and reminder to everyone who booked, in their language.
- Reschedules or cancels on request, and offers the freed slot to your waitlist.
- Sends a friendly rebooking message after a no-show.
- Collects details and forms before the visit, so your team is ready.
- Sends your team the day’s schedule every morning.
For illustration: A customer cancels tomorrow’s 10 am appointment. The agent offers the slot to the first person on the waitlist, books them, sends a confirmation, and the calendar updates itself.
Messages only go to people who booked or contacted you first. Deposits or no-show fees wait for your approval.
Sales and follow-up
Quick replies, and no quote forgotten.
It replies quickly to new inquiries, asks the right questions, and follows up until the customer decides.
What it does
- Gathers inquiries from your website, phone, email and messages in one place, and replies.
- Logs every customer and conversation, and keeps each deal’s stage up to date.
- Prepares quotes from your price list, and you approve them before they go out.
- Follows up with people who asked for a quote on day 1, 3 and 7.
- Books sales calls and site visits.
- Tells you right away when a customer is ready to buy.
For illustration: A customer asks for a kitchen renovation quote, then forgets. A day later and again after 3 days, a short message arrives under the company’s name, and they come back to book a visit.
No cold messages: follow-ups only go to people who contacted you first or agreed to hear from you. Any campaign to past customers waits for your approval, and it only calls with an AI voice when someone has explicitly asked to be called.
Bookkeeping and invoices
Daily paperwork in order and ready for your accountant.
Working in the accounting software you already use (such as QuickBooks, Xero or Wave), it drafts invoices, chases late payments, sorts expenses and gives you a plain-language report. Your accountant still reviews and signs off.
What it does
- Drafts invoices from finished jobs or orders.
- Sends polite reminders on overdue invoices, on a schedule you set.
- Reads receipts and bills (photos or attachments) and files each expense in the right category.
- Matches bank transactions to invoices, and flags anything that doesn’t add up.
- Monthly report: money in, money out, profit, and who owes what.
- Gathers the HST summary and year-end package for your accountant.
For illustration: A shop owner snaps a photo of a supplier receipt and sends it. The agent reads it, files it under the right expense and matches it to the bank transaction. At month end, a one-page report arrives.
It never pays a bill on its own, gives tax advice or files taxes. It prepares the numbers, and you or your accountant decide.
Marketing and social media
Your pages stay active every week, without you sitting down to write.
It prepares campaigns and posts in your voice, replies to comments and messages, asks for reviews and tells you what your ads bring in. Nothing goes public without your yes.
What it does
- Drafts posts, captions, images and short videos.
- Schedules posts across your platforms from a calendar you approved.
- Replies to comments and messages from people who reached out, using wording you approved; negative or sensitive ones go to you.
- Asks every customer for a Google review after their visit, with no rewards and no filtering out unhappy ones.
- Drafts a reply to every review; negative ones wait for you.
- Weekly ad report: what you spent, what it brought in, and where money is being wasted.
For illustration: A restaurant wants to promote its summer menu. The agent prepares a two-week campaign of posts, photos and an ad, and sends it to the owner to approve. Once approved, it goes out on schedule, with a report every week.
Every post, ad, ad budget change or email newsletter waits for your approval. Newsletters only go to people who subscribed.
Operations and admin
Repetitive work runs on its own, and your team gets its time back.
It connects your tools, produces documents, tracks orders, stock and suppliers, and builds reports from your own data.
What it does
- Moves information between email, forms, spreadsheets and your software, with no retyping.
- Produces documents from your templates: work orders, letters, estimates and reports.
- Processes online orders: confirms, updates status and notifies shipping.
- Watches stock and prepares the reorder; placing it waits for you.
- Asks your suppliers for quotes, compares them and chases late deliveries.
- Takes meeting notes and tracks who promised what.
For illustration: A small company gets orders by email. The agent reads each one, enters it into the system, produces the work order and sends the customer a confirmation. Nobody types anything twice.
Purchase orders, deleting files and contracts wait for your approval. In meetings, everyone is told when notes are being recorded.
Hiring and HR
Faster hiring, and the decision is always yours.
It writes the job posting, ranks CVs, schedules interviews and gets new hires ready from day one.
What it does
- Drafts job postings with the details Ontario requires (such as the pay range), for your approval before they go up.
- Reads CVs and ranks them against the job’s must-haves, with a short reason for each.
- Schedules interviews with candidates.
- Keeps applicants updated on where their application stands.
- Runs the new-hire checklist: documents, accounts and a first-week plan.
- Answers your team’s policy questions from the employee handbook.
For illustration: A job posting brings in a stack of applications. The agent reads them all, ranks them against the job’s must-haves with a reason for each, and books interviews with the ones you pick.
No one is rejected automatically: a person makes every hiring decision. We follow Ontario’s employment and human rights laws. Payroll waits for your approval.
Websites and apps
A website that works for you, not just one that looks good.
A fast website or a simple app with booking, chat and payment links, kept up to date by your agent.
What it does
- A site that’s fast on a phone, in English and Arabic, and accessible to everyone.
- Customers book or pay on the site itself.
- A chat assistant that says it’s AI answers 24/7 from your business information.
- Keeps hours, prices and photos current, within what you’ve approved.
- Simple apps: a client portal, job tracker, quote calculator or team app.
- Checks every day that the site is up and forms work.
For illustration: A family is looking for an immigration consultant late at night. They open the site on a phone in Arabic. The assistant says it’s AI, answers general questions and books them a consultation.
Launching a site or app waits for your approval. Once fully paid, the website is yours.
Not sure where to start?
The free assessment shows where time and customers slip away, and what an agent should take on first.